Claims for the items listed on the formulary can be submitted without any supporting documents and motivations. Submit your claim directly to GEMS via enquiries@gems.gov.za or fax to 0861 004 367. Please note that patients on the Tanzanite One, Beryl and Emerald Value options must obtain a referral from their nominated Family Practitioner before consulting a Specialist or surgical appliance provider.
At GEMS we believe that every one of our members matter. That is why we have prepared the member newsletter to focus on your specific needs.