Procurement

NOTIFICATION OF CORRECTION OF EMAIL ADDRESS

Reference number: GEMS/HealthcareProviderSurvey/2024/CON018

GEMS/HealthcareProviderSurvey/2024/CON018 APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE HEALTHCARE PROVIDER SATISFACTION SURVEY SERVICES FOR THE GOVERNMENT EMPLOYEES MEDICAL SCHEME FOR A PERIOD OF 2 (TWO) YEARS WHICH CONTRACT MAY BE ANNUALLY RENEWABLE FOR A MAXIMUM OF 3 (THREE) MORE YEARS

GEMS has advertised the tender for GEMS/HealthcareProviderSurvey/2024/CON018 which was published on 15 December 2024 with an incorrect email address for bidders to use when requesting and submitting bid documents. The incorrect email address was stated as CON18.24HealthcareProviderSurvey@nexia-sabt.co.za . Bidders are requested to make use of the correct email address which is CON018.24HealthcareProviderSurvey@nexia-sabt.co.za

Invitation to small businesses in the Healthcare Industry to participate in the GEMS Procurement Advice Centre (PAC) initiative

The Government Employees Medical Scheme (GEMS) was registered under the Medical Schemes Act 131 of 1998 with effect from 1 January 2005 and commenced member enrolment on 1 January 2006. The registered office of the Scheme is based in the Menlyn Maine Precinct, Pretoria.

GEMS is dedicated to enhancing its transformation initiatives and supporting small businesses looking to enter the competitive procurement landscape or wishing to increase their competitiveness in the procurement environment. GEMS is equally committed to promoting procurement compliance among companies interested in responding to GEMS and other tenders.

GEMS has therefore implemented a Procurement Advice Centre (PAC) to promote providers’ procurement competitiveness.

GEMS would like to extend an invitation to small businesses* in the Healthcare Industry to participate in the Procurement Advice Centre's Tender Training and Supplier Database Registration Coaching Program, initiated by GEMS.

The program support interventions span across a maximum duration of six (6) months, during which you will participate in various online training sessions and complete tender exercises.

Interested small businesses in the healthcare industry are required to provide GEMS with their contact information, company profile, and a valid B-BBEE certificate, which must be submitted to only the email address of ProcAdviceCentre@gems.gov.za for consideration. GEMS reserves the right not to place an applicant on the Program in its sole discretion. 

All enquiries could also be directed by mail to ProcAdviceCentre@gems.gov.za.

YOU ARE ENCOURAGED TO PLEASE REGISTER YOUR INTEREST AS A BUSINESS AT YOUR EARLIEST CONVENIENCE. 

*Small businesses are defined as EMEs/ QSEs with at least 51% Black ownership or at least 30% Black Women ownership.

APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE MEMBER AND CLAIMS MANAGEMENT SERVICES FOR THE GOVERNMENT EMPLOYEES MEDICAL SCHEME FOR A PERIOD OF ONE (1) YEAR COMMENCING 01 JANUARY 2026, AFTER WHICH THE CONTRACT MAY BE ANNUALLY RENEWABLE FOR A MAXIMUM OF FOUR (4) MORE YEARS

Reference number: GEMS/MemberandClaims/2025/CON006

Please quote the applicable reference number in all correspondence without a reference number will not be attended to.

Prequalification criteria: 

Bidders must commit, over and above all other B-BBEE requirements, to spend, in aggregate during each term of this Agreement, at least thirty percent (30%) of the fees paid by GEMS to the Service Provider in respect of the Administration of Member, Claims, Correspondence and Enquiry Management Services rendered to the Scheme on B-BBEE sub-contractors that are at least a Level 1 or 2 contributor with at least 51 % Black ownership. If such Level 1 or 2 subcontractors cannot be identified, such sub-contractor may be a Level 3 contributor with a Black ownership status of at least 40% and further comply with other conditions detailed in the bid document

Compulsory Briefing Session:

Date: 04 March 2025

Time: 15h00 to 17h00

Online via Microsoft Teams

Attendees joining the session more than 15 minutes after the starting time noted, i.e., after 15h15 will be deemed not to have attended the briefing session. Prospective service providers are required to notify the relevant person at the respective email address indicated below for this requirement, before 10h00 on 03 March 2025 on whether they will attend the briefing session. Bidders will be provided with a link to connect and join the session on confirmation of attendance. Attendees must have their own copies of the bid document in the briefing session.

Closing Date: 22 April 2025 Time: 11h00

The time stipulated is in accordance with Telkom time, available by dialling 1026. Further submission details are contained in the bid document. Submission will be strictly electronic to the relevant email address. No late submissions will be considered.

Request for and submission of bid document:

Bid documentation will only be available electronically in PDF or another format, on request by email, from Wednesday, 19 February 2025  from Boipelo Sithole by email at CON006.25MemberandClaims@nexia-sabt.co.za

The bid documents can be requested electronically at any time but will be distributed during office hours, which are between 08h00 and 16h30, Mondays to Fridays, excluding public holidays. Completed bid documentation must only be submitted in electronic format as per the bid document instructions. No hard copy submissions will be considered.

Procurement processes administered by GEMS and Nexia SAB&T