Day One
Session 1: Opening Ceremony
09:00 – 09:05
Welcome
Ms Alicia Jali, Broadcaster: News and Current Affairs
Presentation not available
09:05 – 09:10
National Anthem
UJ Choir
Presentation not available
09:10 – 09:30
Opening Address
Dr Nomzamo Tutu, Chairperson: GEMS Board of Trustees
Presentation not available
Session 2: Balancing Cost,
Access, and Sustainability in Healthcare
09:45 – 10:05
Tackling Cost Pressures: Leveraging Risk Pooling for Sustainable
and Affordable Medical Schemes
Mr Christoff Raath, Joint Chief Executive Officer: Insight Actuaries and Consultants
10:05 – 10:25
Governance and Fiduciary Responsibilities Aimed at Maintaining
Medical Aid Sustainability
Mr Siyabulela Tsengiwe, Deputy Chairperson: GEMS Board of Trustees
10:25 – 10:55
Tackling Fraud, Waste, and Abuse to Strengthen Affordability and
Member Value
Mr Ishmael Mogapi, Senior Manager of Operations Risk: GEMS
Dr Gregory Pratt, Head of Claims Risk Management: Metropolitan Health Group
Dr Gregory Pratt, Head of Claims Risk Management: Metropolitan Health Group
Session 3: Member-Centered
Healthcare | Redefining Value in Medical Schemes
11:45 – 12:05
How Medical Schemes Can Innovate to Enhance Member Value
Dr Musa Gumede, Chief Executive and Registrar: Council for Medical Schemes
12:05 – 12:25
Technology and Digital Transformation in Improving Service
Delivery
Dr Vuyane Mhlomi, Co-founder and Chief Executive Officer: Quro Medical
Dr Unben Pillay, Chief Executive Officer: IPA Foundation
Dr Unben Pillay, Chief Executive Officer: IPA Foundation
12:25 – 12:45
Putting Members First: Beyond One-Size-Fits-All Benefits
Dr Vuyo Gqola, Chief Operations Officer: GEMS
Session 4: Prevention Improves
Productivity
Why Investing in Wellness, Equity, and Workplace Health is a Long-Term Win
14:00 – 14:20
Employer Strategies to Promote Healthier Workforces
Dr Robert Foromo, Director of Employee Health and Wellness: DPSA
14:20 – 14:40
The Impact of Wellness Programmes on Reducing Long-Term Costs
Dr Mpho Rabada, GEMS Board of Trustees
14:40 – 15:00
Encouraging Members to Adopt Preventative Healthcare Measures
Dr Tlaleng Mofokeng, United Nations, Special Rapporteur
Day Two - Friday, 29 August 2025
Session 1: Opening
09:00 – 09:05
Welcome
Ms Alicia Jali, Broadcaster: News and Current Affairs
Presentation not available
09:00 – 09:15
Reflection from Day One
Mr Andre Cowley, Chief Compliance Officer: GEMS
Mr Zaahir Elias, Chief Audit Executive: GEMS
Mr Zaahir Elias, Chief Audit Executive: GEMS
Presentation not available
Session 2: Innovation That Matters
Strategic Levers for Member-Centered, Sustainable Healthcare
09:15 – 09:35
Global Trends in Member-Centered Care: How the World is
Redefining Value, Access, and Trust in Healthcare
Dr Anuschka Coovadia, Founder and Partner, Usizo Advisory Solutions
09:35 – 10:05
Case Study 1: How AI Can Improve Clinical Outcomes
Mr Luis da Silva, Chief Executive Officer: Healthbridge
10:05 – 10:25
Case Study 2: Improving the Quality of Healthcare Through
Empowering Patients' Voices
Mr Barry Childs, Joint Chief Executive Officer: Insight Actuaries and Consultants
Session 3: Interactive Session: Towards Member centricity – Expert Views
11:10 – 12:20
Session to be facilitated by: Ms Malinda Lubbe, Acting Chief Marketing Officer: GEMS
Panelists:
• Mr Frikkie de Bruin, Secretary General: PSCBC
• Mr Lesego Kgamphe, Director, National Government Advisory: ASI
• Mr Reza Omar, Strategic Research Director: Citizen Survey
• Mr Marius de Jager, Senior Manager: Key Individual: GEMS
• Dr Brenda Kubheka-Chauke, Bioethics and Health Governance Expert: Health IQ Consulting
• Mr Frikkie de Bruin, Secretary General: PSCBC
• Mr Lesego Kgamphe, Director, National Government Advisory: ASI
• Mr Reza Omar, Strategic Research Director: Citizen Survey
• Mr Marius de Jager, Senior Manager: Key Individual: GEMS
• Dr Brenda Kubheka-Chauke, Bioethics and Health Governance Expert: Health IQ Consulting
12:50 – 13:00
Recap of Key Insights from the Symposium and Defining the Next Steps for Industry-Wide Collaboration
Ms Masingita Chavalala, Chief Strategy Officer: GEMS
Presentation not available
13:00 – 13:10
Official Closing Remarks and Vote of Thanks
Dr Stanley Moloabi, Principal Officer: GEMS
Presentation not available